Return and Refund Policy
At EHAS OIL MILL, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help. Please review our return policy below to ensure a smooth return process.
RETURN PROCESS
To initiate a return, please follow these steps:
- Contact our customer service team at ehasoilmill@gmail.com / 9700006717 within a day of receiving your order to request a return authorization.
- Once your return is authorized, you will receive instructions on how to ship the item back to us.
- You are responsible for covering the cost of return shipping unless the item was damaged or defective upon arrival.
Please note that we must receive your returned item within 3 Days of return authorization.
REFUNDS
Once we receive your returned item, we will inspect it to ensure it meets our return conditions. If your return is approved, a refund will be processed to your original payment method within 2-3 Days.
Please note that shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., damaged, defective, or incorrect item).
Refunds may take 7 working Days to appear in your account, depending on your payment provider.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at ehasoilmill@gmail.com / 9700006717 . Exchanges are subject to availability.
NON-RETURNABLE ITEMS
Certain items are non-returnable. These include:
- Sale or clearance items (unless defective or damaged)
- Items that have been used, , or altered in any way
Refund Policy :
Damage : Once damage order is return and approved then the order will be delivered in 7 days .
Return & Exchange : If return is approved then exchange or replaced product will be delivered in 7 days.
Return should be made within 7 days after receiving the product
Refund policy : If approved then refund will be credited to the original payment method within 10 days.
CONTACT US
For any questions regarding returns or exchanges, please contact our customer service team at ehasoilmill@gmail.com / 9700006717 . We are here to assist you and ensure your satisfaction.
Thank you for shopping with EHAS OIL MILL!